The present document regulates general conditions of sale between CANTINA SOCIALE FORMIGINE PEDEMONTANA s.a.c. (shown below as “Winery”) and the natural person or company who buy the goods (shown below as “Customer”).
The Customer can choose one of the following methods of payment:
Bank transfer must be put in the name of:
Shipping is performed with courier express trusted by the Winery. The goods delivered must be checked by the Customer at the moment of receiveing and the Customer has to point out any damages directly to the courier, in order to protect himself and allow the Winery to start operations for substitution or redelivery of the goods.
The Customer can exercise his right of termination within 10 days from the receiving of the goods. This right, expressly ratified by “Consumption Code”, states that the goods must be sent back in the same conditions when it has been received. So packaging must be intact. The Winery will not accept packaging and objects that has been used or that they are not in the original conditions. The Customer shall send back the object or the objects and contact sales office of the Winery email@example.com , and before delivering back the goods he has to wait the acceptance of the Winery. When the goods will be received from the Winery and after checking of its status, if it will correspond to the standards stated above, the Customer will be refunded within 30 days, including initial delivery costs. ATTENTION: as stated by the European Court of Justice, the delivery costs born by the Customer for sending back the goods to the Winery will not be refunded.
All the products are delivered using adequate packaging. If at the moment of the receiving, boxes show damages, alterations, or clear broken signs, the Customer can reject the receiving.
Delivery will occur with national courier within 5 working days after the receiving of the payment. It’s preferable leaving a phone contact number for being advised of the delivery.